Product Core Brief
- Model: 369-HI-R-0-0-0-0-E
- Brand: GE Multilin
- Series: 369 Motor Management Relay
- Core Function: Protects, controls, and monitors three-phase AC motors with thermal overload, ground fault, RTD temperature monitoring, and Modbus communications.
- Product Type: Motor Management Relay
- Key Specs: HI control power | 12 RTD inputs | Enhanced diagnostics/faceplate | RS485 Modbus RTU
- Condition: New Original / New Surplus
Product Introduction
The GE 369-HI-R-0-0-0-0-E is a Multilin 369-series motor management relay built for protection and diagnostics of three-phase AC motors. It combines current-based thermal overload, ground fault, phase unbalance, stall/jam, and start management with 12 built-in RTD inputs for stator and bearing temperature monitoring.
This configuration carries the “R” RTD option and the “E” enhanced diagnostics/faceplate, making it suitable for critical motors where temperature trending and event records matter. Control power covers the HI range, typically 50–300 VDC / 60–265 VAC, and the relay communicates via RS485 Modbus RTU for SCADA or PLC integration.
Key Technical Specifications
| Parameter | Value |
|---|---|
| Product Type | Motor Management Relay |
| Brand | GE Multilin |
| Model | 369-HI-R-0-0-0-0-E |
| Series | 369 |
| Control Power | HI: 50–300 VDC / 60–265 VAC, 50/60 Hz |
| Phase Current Input | 3-phase, 1 A or 5 A CT secondary |
| Ground Fault Input | Dedicated ground CT input |
| RTD Inputs | 12 RTD channels (R option) |
| RTD Type | Software-selectable (commonly Pt100) |
| Metering Option | None (0 in metering position) |
| Communications | RS485 Modbus RTU (standard rear ports) |
| Relay Outputs | Programmable Form-C outputs |
| Display | Enhanced faceplate with alphanumeric LCD |
| Operating Temperature | Typically -40 to +60°C ambient |
| Enclosure Rating | IP50 |
| Typical Application | Medium AC motor protection, pump/fan/compressor control |
Quality Control Process (DYNAMIC GENERATION)
- Ordering code verification: Confirm 369-HI-R-0-0-0-0-E matches exactly, especially the “R” RTD option and “E” enhanced faceplate.
- Control power and boot test: Apply rated HI supply and verify stable startup, display operation, and LED status.
- RTD channel check: Connect simulated Pt100/RTD sensors and verify temperature readings across multiple channels using a precision resistor box or Fluke calibrator.
- CT and ground-fault injection: Inject phase and ground CT secondary current to confirm overload, unbalance, stall, and ground-fault responses.
- Relay and communication validation: Energize trip/alarm relays, verify contact operation, then test RS485 Modbus RTU register reads. Pack with anti-static shielding and terminal protection.
Replacement Pitfall Guide (DYNAMIC GENERATION)
❗ Do not substitute “0” for “R” or vice versa. The 369-HI-R-0-0-0-0-E has 12 RTD inputs; a “0” RTD version will lack those terminals and cannot monitor winding/bearing temperature the same way.
❗ Verify RTD wiring and sensor type. Mixing Pt100, Pt1000, or Ni120 settings causes false temperature readings and may mask real overheating.
❗ Confirm CT ratio and polarity. Incorrect CT scaling or reversed phase wiring triggers nuisance overload, unbalance, or ground-fault trips.
❗ Check RS485 address and baud rate. The relay boots fine, but SCADA will see nothing if the Modbus ID, parity, or baud rate does not match the network.
Keep these in mind and you’ll cut 90% of rework time.
Compatibility Matrix & Benchmarks
| Original Model | Replacement / Successor Model | Compatibility Level | Migration Notes |
|---|---|---|---|
| GE 369-HI-R-0-0-0-0-E | GE 369-HI-R-0-0-0-0-E | Direct | Match full ordering code for drop-in replacement. |
| GE 369-HI-R-0-0-0-0-E | GE Multilin 859 Motor Management Relay | Needs Adaptation | 369 production has been discontinued; verify RTD, I/O, communications, and settings migration. |
| GE 369-HI-0-0-0-0-0-E | GE 369-HI-R-0-0-0-0-E | Needs Verification | The “R” version adds 12 RTD inputs; confirm wiring and configuration compatibility. |
Benchmarks:
- 12 built-in RTD inputs for stator, bearing, and ambient temperature monitoring.
- HI control power range: 50–300 VDC / 60–265 VAC, suitable for most industrial switchgear supplies.









